At LMD LOGISTICS BV, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR).

1. Information We Collect

We collect two types of information:

a. Personally Identifiable Information

We collect personal data that you voluntarily provide when:

  • You fill out a form, request a quote, or contact us via email.

  • You place an order or engage in transactions with us.

This data may include:

  • Name

  • Mailing Address

  • Shipping Address

  • Telephone Number

  • Email Address

  • Payment Information (processed securely via a third-party payment gateway; we do not store your card details)

b. Non-Personally Identifiable Information

Automatically collected data includes:

  • IP Address

  • Browser type and version

  • Usage Data (via cookies — see our [Cookie Policy])

2. Legal Basis for Processing

We process your data under the following legal grounds:

  • Consent: When you opt-in to receive communications.

  • Contract: To fulfill orders and service requests.

  • Legal Obligation: For compliance with tax, accounting, and other legal requirements.

  • Legitimate Interests: For business operations, such as improving our website and services.

3. How We Use Your Information

  • To process and deliver your orders.

  • To respond to your enquiries and service requests.

  • To send you important service updates.

  • To improve our services and website functionality.

4. Information Sharing

We do not sell your personal data. We may share your information with trusted third-party service providers, including:

  • Payment gateways

  • Shipping and logistics partners

  • IT service providers (e.g., web hosting)

All third-party service providers are contractually obligated to protect your data and process it in accordance with GDPR standards.

5. Your Rights Under GDPR

You have the right to:

  • Access your personal data.

  • Request correction of inaccurate data.

  • Request deletion of your data ("Right to be Forgotten").

  • Restrict or object to processing.

  • Request data portability.

  • Withdraw consent at any time.

To exercise any of these rights, contact us at info@lmdlogistics-bv.com.

6. Data Retention

We retain your personal data only as long as necessary:

  • For the purposes outlined above.

  • To comply with legal obligations (e.g., tax and accounting laws).

7. Security Measures

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

8. Cookies

We use cookies to enhance your browsing experience. Please refer to our [Cookie Policy] for more information.

9. International Data Transfers

Your personal data is stored on servers within the European Economic Area (EEA). If data transfer outside the EEA occurs, we ensure adequate protection via standard contractual clauses or equivalent safeguards.

10. Contact

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:

LMD LOGISTICS BV
Gelderlandhaven 2, 3433 PG, Nieuwegein, Netherlands
Email: info@lmdlogistics-bv.com